Clean Spaces • Happy Places
This Payment Policy explains the payment terms for cleaning services provided by Clo Cleaning Services.
Payment is due upon completion of the cleaning service, unless another payment arrangement has been agreed to in advance.
For recurring, commercial, or specially arranged services, different payment terms may be provided in writing.
Clo Cleaning Services may accept:
Customers will receive an invoice or receipt when applicable.
Quotes and estimates are based on the information provided by the customer, including the size and expected condition of the property and the services requested.
If the property requires significantly more work than originally described, or if the customer requests additional services, the final price may change.
Any significant additional charges will be discussed with the customer before the additional work is performed.
Certain services, including large jobs, deep cleanings, move-in/move-out cleanings, or special projects, may require a deposit to reserve the appointment.
If a deposit is required, the customer will be informed before confirming the booking.
Any deposit paid will be applied toward the final service total.
Customers are responsible for paying the agreed amount when payment becomes due.
If a balance remains unpaid, Clo Cleaning Services may send a payment reminder and may decline to schedule additional services until the outstanding balance has been paid.
Cancellation and no-show charges are governed by the Clo Cleaning Services Cancellation & Rescheduling Policy.
Any applicable cancellation or no-show fee becomes part of the customer's outstanding balance.
Tips are never required but are always appreciated when a customer wishes to recognize exceptional service.
If you believe there is an error with an invoice or payment, please contact Clo Cleaning Services as soon as possible so we can review the issue.
If you are not satisfied with a cleaning service, please contact us promptly and explain the concern.
When appropriate, Clo Cleaning Services may offer to correct the affected area or provide another reasonable resolution. Refunds are not automatically guaranteed and will be considered based on the circumstances.
By scheduling and receiving services from Clo Cleaning Services, the customer acknowledges and agrees to the applicable pricing and payment terms communicated at the time of booking.
Phone: 845-869-1881
Email: clo@clocservices.com
Website: clocservices.com
Service Area: Albany and surrounding areas
Professional • Reliable • Detail-Oriented